Terms and Conditions
Terms of Use – WOLFPACK IT on WhatsApp
By using our WhatsApp channel, you agree to the following terms:
1. Purpose of the Channel
This channel is exclusively intended for customer support, inquiries, and communications related to our services. It is strictly prohibited to use this channel for spam, unsolicited advertising, or any activity that violates WhatsApp’s Business Policy.
2. Privacy and Data Protection
All messages exchanged are subject to WhatsApp's Privacy Policy and our internal data handling practices.
By using this channel, you consent to the processing of your personal data, including messages, in accordance with our Privacy Policy.
We do not share or sell your data to third parties without explicit consent, except as required by law or for operational purposes related to your requests.
3. Hours of Operation
Our WhatsApp channel operates from [Insert working hours, e.g., 9:00 AM to 5:00 PM, Monday to Friday]. Messages sent outside these hours will be addressed as soon as possible during the next working day.
4. User Responsibilities
You agree to:
Use this channel respectfully and lawfully, refraining from sending abusive, offensive, or inappropriate messages.
Avoid sharing sensitive or confidential information via WhatsApp, as it may not be a secure platform for such communication.
5. Limitations of Liability
WOLFPACK IT is not liable for any service interruptions, delays, or failures in WhatsApp's platform.
We are not responsible for data breaches or message loss caused by external factors, including issues on WhatsApp’s infrastructure.
Users are solely responsible for ensuring their use complies with WhatsApp’s terms of service.
6. Restrictions
The following activities are strictly prohibited:
Sending unsolicited promotional messages or spam.
Misusing the channel for fraudulent, illegal, or malicious purposes.
Violating intellectual property rights, including the unauthorized use of our name or logo.
7. Amendments and Updates
WOLFPACK IT reserves the right to modify these terms at any time. Any changes will be communicated via this channel or on our website. Continued use of the channel after such updates constitutes acceptance of the revised terms.
By interacting with us via WhatsApp, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree, please refrain from using this channel.
For more information, please contact us at: comercial@wolfpackit.com.br